Our Delivery Structure
Five Specialist Divisions Working as One Contractor
Flamestar’s divisions are designed around public-sector and framework requirements – giving clients a single, compliant contractor across maintenance, retrofit, civils, new build and compliance.
Divisions Overview
Each division can operate independently or as part of a combined programme allowing Flamestar to support frameworks, DPS call-offs and one-off projects.
01. Property Maintenance & Responsive Repairs
Division 1 delivers day-to-day and planned property maintenance for social housing and public-sector assets. We work in both occupied and void properties, coordinating closely with housing and asset management teams to minimise disruption.
Our capability covers responsive repairs, void refurbishments, kitchens and bathrooms, roofing repairs, external works and minor civils – delivered under framework call-offs or direct contracts.
Pricing can be aligned with NHF, M3/NHMF or client-specific SoR codes where required.
Focus: housing stock, public buildings, occupied & void properties
Typical Workstreams
Void refurbishments and turnarounds
Kitchens & bathrooms – strip-out and installation
Responsive repairs – carpentry, plumbing, glazing, plastering
Roofing repairs and small renewals
External works – paths, ramps, fencing, minor civils
Internal fire-stopping & small compliance work
02. Insulation & Retrofit
Division 2 supports decarbonisation and energy-efficiency programmes for housing associations, councils and framework providers. We work under PAS 2030/35 processes with Retrofit Coordinators, Designers and Assessors.
Services include insulation measures, fabric-first retrofit solutions and associated property works, delivered to funding and compliance requirements for ECO and SHDF schemes
Documentation is aligned to PAS 2030/35 and TrustMark requirements where applicable.
Typical Workstreams
Loft, cavity and internal wall insulation
Room-in-roof and flat roof insulation
Draught-proofing and fabric upgrades
Associated making good and minor building works
Programme delivery for ECO / SHDF funding
Data, photos and handover documentation
03. Civils, Groundworks & Concrete
Division 3 delivers civil engineering, groundworks and concrete services for new builds, refurbishments and infrastructure works. We support public-sector clients, developers and principal contractors.
Our teams are experienced in foundations, drainage, external works, RC slabs and structural concrete, with a strong focus on programme, temporary works and coordination with other trades.
Packages can be delivered as standalone civils contracts or integrated with other Flamestar divisions.
Typical Workstreams
Site clearance and enabling works
Foundations, footings and ground beams
Drainage, manholes and associated civils
RC slabs, retaining walls and structural elements
External works – kerbs, paving, paths, hard landscaping
Coordination with principal contractor and design team
04. New Build Construction & Developments
Division 4 focuses on new build and development opportunities, particularly small-to-medium residential schemes and infill sites. We can operate as main contractor or specialist package contractor.
Our approach is to combine our civils, structural and finishing capability with strong programme control, quality management and a clear handover process to the client or asset manager
Delivery can include design & build partnerships alongside professional teams and developers.
Core Responsibilities
Health & safety, quality and environmental management
Accreditations (Constructionline, CHAS, SafeContractor, SSIP, etc.)
Policy library, RAMS and project documentation
Framework and DPS onboarding and renewals
Audit support for clients and accreditation bodies
Tender responses, PQQs and compliance questions
05. Compliance, Quality & Tender Management
Division 5 is Flamestar’s central engine for compliance, quality and tender management. It ensures that all projects and divisions operate within robust governance, health & safety, environmental and quality frameworks.
This division manages accreditations, policies, method statements, risk assessments, social value, frameworks onboarding and audit responses – reducing risk for clients and supporting successful bids.
This structure is designed to support public-sector procurement, frameworks and DPS participation.
Core Responsibilities
Health & safety, quality and environmental management
Accreditations (Constructionline, CHAS, SafeContractor, SSIP, etc.)
Policy library, RAMS and project documentation
Framework and DPS onboarding and renewals
Audit support for clients and accreditation bodies
Tender responses, PQQs and compliance questions
Talk to us about which division best fits your framework or project.
Whether you need a single workstream or a multi-division programme, Flamestar can structure delivery around your public-sector requirements.
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